Custom Made Frames:

All custom frames are guaranteed for workmanship and defects. 

No refund, credit or exchange will be given  for ordering the

wrong size frame or the wrong moulding number.

Larson-Juhl and Roma go to extreme lengths to make sure their moulding is consistent

however, moulding finishes varies from run to run,

We are not responsible for any variances in the moulding finish.

How To Measure Frames

All Items:

No credit will be given on shipping charges.

The item must returned at your expense in its original packaging and prior authorization  must be arranged by phone or email:

Ready-Made Frames:

20% restocking fee on any returned ready-made frame. (prior authorization required)

No credit will be given on shipping charges.

If the item is damaged during shipping, you must file a claim with the carrier or,

if the damage is obvious, you may refuse the package upon delivery.

In the event of a  refund and/or credit. The credited amount will be the full purchase price

of the item less any restocking charges, shipping is non-refundable. 

The item must returned at your expense in its original packaging and prior authorization  must be arranged by phone or email:

770-941-3394

Thank You